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5

I dealt with Joe and Rick (hope I got your name right!). Firstly, this was my first experience getting maintenance done in the bay area. So I was ready for some sticker shock. I had rear pads and rotors + oil change. I was advised very well about what needed to be done, and what was recommended. I requested a few extra services be skipped and Dorso's obliged without complaint. So the sales approach is low pressure and friendly. My only complaint was that I wasn't offered anything other than OEM or preferred parts. "Back home" many shops will offer cheaper (new) parts with your approval and if you waive a warranty on the service. I was NOT offered this and as a result the total was very pricey. Lastly, I was entirely pleased with the professionalism. All removed parts were kept and shown to me. Everyone was very friendly. No one got upset when I refused additional services. And future service recommendations (and where to get them) were provided. Dorso's seems like a great first stop for your auto service. In the future I might comparison price shop a bit before plunking down a ton of money for something I used to be able to do in my own driveway for 1/10th the cost. But perhaps that's just the way things are in the Bay Area... And since I can't service my own cars anymore, maybe I need to adjust my expectations.

5

rick and crew has always taken care of me and squeezed me in during breakdowns. rick even got me a deal on rental car when it took longer to get parts.

5

Rick and crew have never done me wrong. They've on several occasions have squeezed me in during breakdowns and once even got me a deal on a rental car.

4.5

Good visit, and so far so good on the repair... I like all the attention paid on keeping sanitary, cleanliness, and avoiding cross contamination during this pandemic.

5

Founds them online with excellent reviews and I can see why now. These guys handled everything in a professional manner. I’m very happy with the work they’ve done. Trustworthy mechanics and staff to get the done job right with decent prices.

5

Service was fast and I received everything I asked for. Thank you again for always helping out with our vehicles.

5

Can't speak more highly of this shop... so professional/caring.... my go to shop in Fremont....

5

Great service and support for all our vehicles

5

Great service right on time

5

Dorso’s always goes above and beyond In every aspect great customer service great work. They really go over every inch of the car and the options that you have available to be able to move forward and space out the work if need be. I have been coming here for years and will keep referring and coming to Rick & Joe and they’re amazing staff 😀love supporting small businesses that treat you like family .

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