0 Reviews - Page 121 - Dorso's Automotive, Inc
5

took my truck in for an oil change. they always do a vehicle inspection and rotate tires which is awesome. they found that my battery tested low so I had them put a new one in. they are honest and do a great job. would highly recommend dorsos.

5

As usual my experience with Dorso's Automative is always great. Friendly, trustworthy, honest and thorough. My husband and I have been coming here for years and so do my children. I recommend them all the time.Try them out, I don't think you will be disappointed!

5

Thank You for wonderful service, I'll be sending my friends over.

5

What can I say about Dorso's that other reviewers have not said already? Only that everything good you read about Dorso's is true! I have a 10 year old Toyota mini van with over 170K mileage which has required critical repairs the last 2 years. Before that it was my 1994 Ford Ranger Truck and a 1990 ford Thunderbird. From my first visit to Dorso's to my most recent, my last two visits to Dorso's for my van are evidence and testimonial of their detailed workmanship and commitment to quality service.For example, last August I was experiencing a shimmy to the steering wheel on my van while accelerating. Since I was about to make a major trip over the cascade mountains, I brought it to Dorso's for a diagnostic. During the inspection, it was found that a ball joint, shocks, and front suspension tie rods were in need of replacing. Here is where the the evidence of quality workmanship comes in.After installing the new components, Rick and his staff were still experiencing a problem with the shimmy. This puzzled Rick, so he started doing some research and leg work to try to find out why this was still happening, for Rick had never had this happen before. After contacting Toyota and the manufacturer of the replacement parts, they suggested trying different components which Rick tried to no avail. After further research and inspection, Rick finally discovered that in addition to the failing ball joints and tie rods, it was the engine mounts that were also cracking and failing, causing the engine block to move, putting stress on the whole drive train and suspension which was causing the whole problem. If Rick did not catch this problem, my trip over the Cascade mountains could have been a tragic one.With my recent visit yesterday, I brought my van in again for service and what I thought was a brake replacement because of a horrible squeak after 10 months of use. However, Joe informed me that they still had life left, and that they just needed adjustment and cleaning. Further testimonial of their honesty, they did not try to sell me something I did not need. In addition, Joe arranged a rental car for me for having to keep the van overnight to replace a leaky gasket as well, and they had the van washed for me, more great customer service.The bottom line is I have been bringing my vehicles to Dorso's for repairs for over 10 years now, and I'am writing this review because of the continued excellent work quality they perform, and the care and excellent customer service both Rick and Joe provide to me as a customer. There has been no reason to go anywhere else (Nor will I) because of the quality service they provide to their customers. Rick and Joe will make every effort, and take what ever time and commitment it takes to complete a repair 100% correctly!Good Job Boys, keep up the excellent work, and Thank You one again for your quality care!

5

High quality and thorough workmanship. Honest, dependable, and professional customer service. Have brought my vehicles to Dorso's for over 10 years! There has been no reason to bring my car anywhere else!

5

Very knowledgeable, very organized, very capable, very thorough, very open & very honest in their approach to a customer's automotive concerns. They take the time to thoroughly analyze your vehicle, giving you a detailed analysis as they begin their work, updating you with anything unique that presents itself along the way, and once completed, they review each and every part repaired/replaced with you, each and every written detail of the whole process, and give you a projection of what to expect down the road and over time as your history with your vehicle continues. This is by far the best service my wife and I have ever received from any automotive repair business, anywhere...and they're very, very fine people as well! Thank you very much, Dorso's!

5

Honest. Above and beyond helpful. Knowledgeable. Friendly. Quick without suffering quality.If those items are on your checklist as requirements for a business and you need auto repair, look no further. I've used them for our car (Saturn) and for my father's Cadillac and am a happy, satisfied and returning customer. As a note, my father is elderly and can get a little confused. Dorso's treated him with patience and respect which is, unfortunately, uncommon enough to be a bonus rather than expected.Best guys ever.

5

Joe is very honest and knows his job. I am very pleased to have found these guys on yelp and couldn't agree more on the positive reviews found on yelp.

5

I was in town visiting when my car decided it was going to have some issues. I had to be back in Sacramento by noon the next day and made it clear that I needed it done quickly. Joe, the guy at the front desk, told me to come in as soon as possible. They looked at my car and diagnosed the problem quickly and fixed it by 9 am the next morning. There were a couple of snags along the way and they communicated with me clearly with every problem they encountered.When I went to pick my car up, Joe talked me through everything they did and everything they looked at. He was very thorough and very honest. They didn't try to sell me on anything I didn't need. He provided me with plenty of information and the means to look into things on my own.Overall, they were helpful, friendly, knowledgeable, and got the job done quickly! If I lived in the area they would absolutely be my choice for regular maintenance. They were great!

5

I have had my vehicles serviced here for years. Rick and Joe are professional, detail oriented and take the time to explain the mechanics to people like me. You cannot go wrong by taking your car here for service!-C

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