0 Reviews - Page 124 - Dorso's Automotive, Inc
5

More great service from Rick and his staff. I always feel like I leave with, not only a better performing car, but also with a better understanding of how my car works. A very comforting feeling.

5

Great service! One thing you can count on is if your car goes in with a problem, it will be fixed with confidence that you won't have to come back. They are very honest people and have me a great experience.

5

Very good service

5

The service was quicker than I expected. Everyone was polite and professional, and they explained what needed to be done beforehand and showed the work that was done before accepting payment for the work. It cost a bit more than I originally anticipated, BUT a lot of things needed to be repaired, and it all stemmed from maintenance issues that I ignored, so that's on me. The car does run much better than it did just a week ago.Overall, another good experience. I've recommended Dorso's to other people, and then had those same people forget that I was the one who suggested they go there and had them recommended back to me. I think that's a pretty good sign.

5

My experience with Dorso's Auto Repair was exceptional. I called in at the last minute on a Friday before a holiday and Rick was more than happy to repair my vehicle and get me back on the road for the long weekend. His customer service and disposition was amazing. And to my surprise, I received a call the next business day to check to make sure my car was still working well. I would recommend his services to family, friends and strangers alike. I will definitely use his services in the future.

5

Rick is a very honest mechanic. I work at a local body shop and we refer many of our customers to him for mechanical work. I have taken my suburban to him on many occasions and he has always been honest and fair when it comes to the work being done. Recently I purchased a used car and for the next service I will be taking it to him.

5

Great work & done on time. What more could you ask!

5

I finally found a good place to take my car in Fremont!! YAY!!

5

We wouldn't take our car or truck anywhere else. The service is great. The work done is excellent.

5

I recently had work done at Dorso's on our 2003 Toyota Sienna for a suspension and steering issue. It quickly became apparent to Rick and his crew that this was not an easy diagnoses and it was necessary to leave the car with Dorso's for a few days to give them time to wrap their brains around the continued problem. Rick and his crew worked diligently hard to finally find the problem and come up with the right diagnoses to fix the problem after multiple road test. As it turned out, this was not an easy repair, for after digging deeper into the problem, it was discovered by Rick and his crew that my engine mounts were failing, causing the engine block to move during acceleration which affected the suspension and steering axles of the vehicle. To make things even more challenging for Dorso's, the after market parts were not fitting properly forcing the crew to change the parts out multiple times until they found the one's that worked the best. After replacing the engine mounts (which were actually cracking) and the axles, the vehicle is now driving fantastic, and feels smoother and more stable than it was before the repairs, not to mention how much safer it is now because they found this hidden problem. The bottom line here is that Rick and his staff at Dorso's went above and beyond to make sure my repairs were diagnosed and done right, while billing me reasonably for all the extra time they had to spend on this problem to get it done right. I have been a return customer at Dorso's for the last 10 years because of the detailed care that they have given in the past, and the great concern they continue to give. I highly recommend Dorso's for any of your vehicles needs, for I can assure you they are highly knowledgable, professional experts who will get the job done right. Just make sure you give them a reasonable amount of time to do it.

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