I will never, ever stray from these guys again.My parents had concerns about how much I was spending on my auto repairs, and in their old age I try to be as kind and open-minded with them as I can. They do only have my best interests at heart, I know. So I took my car to their mechanic earlier this year. I was told that a bunch of things that Rick had recommended doing didn't need to be done, including the rear brakes. Two weeks ago, I completely lost my brakes in LA traffic when I was taking my son back to his father's house after his summer visit. #1- If we'd lost the brakes 40 minutes earlier, while we were still in the mountains, we would have been toast. #2- The shop that fixed the brakes in LA also replaced the front right axle, which Rick had recommended doing last year. The shop in LA didn't tighten the nut on the axle properly, so I could have lost my front wheel when that nut completely FELL OFF while driving it home to the Bay Area.Rick is a complete professional, and did not hold any grudge whatsoever about my trying another shop. Before I strayed, my car had never, EVER broken down (after bus/train tickets and having friends drive me around, the added expense totaled to about $300). Yesterday, I was stoked to get my car back, not only in working order, but completely sparkling clean inside and out. He may charge a little more than other shops on labor, but it is more than worth the peace of mind in knowing it will be done right the first time, that your car will be safe to operate, and also the little extra things he always does for his customers.